At Mountain Hardwear Shop, we understand that reliable gear delivery is as crucial as the equipment itself when preparing for your wilderness expeditions. Our streamlined shipping process ensures your technical camping systems arrive with the same precision we engineer into our four-season tents and space-saving camp furniture.
Global Shipping Tailored for Outdoor Professionals
Serving serious campers and backcountry explorers across most regions (excluding select remote areas in Asia), we’ve optimized our delivery network to match the demands of outdoor professionals. Whether you’re stocking up for an alpine ascent or equipping a basecamp, our two shipping options adapt to your timeline:
Carriers: DHL or FedEx
Delivery Time: 10-15 days after dispatch
Cost: $12.95 flat rate
Ideal for time-sensitive gear needs before planned expeditions. Track your shipment every step of the way with carrier notifications.
Carrier: EMS
Delivery Time: 15-25 days after dispatch
Cost: Free on orders over $50
Perfect for seasonal gear preparation or when planning ahead for your next adventure. Enjoy the same careful packaging at no extra cost.
Pro Tip: All orders undergo 1-2 days of meticulous processing at our Raleigh headquarters, where we verify every item meets our field-tested standards before shipment. This includes inspecting tent seam sealing and testing self-inflating sleeping pad valves.
From Our Warehouse to Your Basecamp
We package your gear with the same attention to detail we apply to designing our season-specific equipment:
- Weather-resistant packaging for moisture-sensitive items like sleeping bags and tents
- Reinforced corners on furniture and table shipments
- Compression straps to maintain compactness during transit
- Clear labeling for easy identification at expedition staging areas
Hassle-Free Returns for Peace of Mind
Confident in our gear’s performance but need flexibility? We offer a 15-day return policy from delivery date for unused items. Simply contact our adventure specialists at [email protected] to initiate the process.
Note: For international returns, customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Why Seasoned Explorers Trust Our Delivery
Just as our three-season synthetic sleeping bags adapt to changing conditions, our shipping solutions flex to meet diverse expedition timelines. We’ve served thru-hikers preparing for the Appalachian Trail, alpine guides stocking remote huts, and research teams outfitting polar camps – each receiving the same reliable delivery service.
When you order from Mountain Hardwear Shop, you’re not just receiving boxes – you’re gaining a logistical partner committed to getting premium outdoor essentials into your hands when you need them most.
Ready to equip your next adventure? Explore our collection of technical camping systems designed by and for outdoor professionals.